SHIPPING POLICY

Everything ships from North Adams, Massachusetts.

Rates

• $8.50 flat rate anywhere in the United States
• Free shipping on orders over $50

Processing time

Orders are packed in the order they're received and typically ship within 3–5 business days, excluding weekends and holidays. Yoshi's Papers is a small shop run alongside a full-time job, so orders go out in batches a few times a week rather than same-day.

You'll get a confirmation email when you order, and a second email with tracking once a shipping label is created. That second email is automated and fires when the label is made, so it may arrive slightly before your package physically leaves us.

Transit time

We ship USPS Ground Advantage, which typically takes 2–5 business days once it leaves us. Transit times aren't guaranteed and run longer around the holidays.

Where we ship

We currently ship within the United States only.

Express shipping

We don't currently offer express or expedited shipping.

Tracking

All orders ship with tracking. If you don't get a tracking email, check your spam folder, then get in touch and we'll send it along.

Order notes

If there's something we should know, use the notes field at checkout. Notes aren't read until we're making shipping labels, so if it's time-sensitive, email us directly.

Addresses

Please double-check your shipping address at checkout. If a package comes back to us because of an incorrect address, we'll gladly resend it once return postage is covered.

Damaged, lost, and missing packages

Damaged in transit. Email us within 7 days with a photo of the item and the packaging. We'll replace it or refund you — your choice — and you don't need to send anything back.

Lost in transit. If tracking stops updating and your package never arrives, get in touch and we'll replace it or refund you.

Marked delivered but not received. Please check with anyone else at your address and with your neighbours first, as packages are often left somewhere unexpected. We're glad to help you file a claim with USPS, but we can't replace packages that tracking confirms were delivered.

Local pickup

Local pickup is available at our booth in Mastic Collective, 15 Eagle Street, North Adams, during shop hours. Choose "local pickup" at checkout and we'll email you when your order is ready.

Questions: hello@yoshispapers.com